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Unableto receive notifications configured in Object Workflows

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Content (required):Hi, working on a DEV1 instance of Oracle fusion HCM HR Helpdesk Nextgen and wanted to create a notification which should fire on Assigned Agent of SR. I configured in Object Workflows as shown in the attachment but not able to receive notification. Kindly help here

Version (include the version you are using, if applicable):22D (

Code Snippet (add any code snippets that support your topic, if applicable):

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