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Solution required around HCM Person Photo sizes & file types — Cloud Customer Connect
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Solution required around HCM Person Photo sizes & file types

Received Response


Our access card vendor has a requirement that all access card photos must have a minimum size of 100kb and must be in JPG format.

Content (required):

We require a solution that either

  • prevents pending workers/workers from uploading a photo that is smaller than 100kb and not in JPG format
  • identifies photos that do not meet the minimum requirements so that we can use an agent to notify HR who will then reach out to individual to request a new photo before we submit them to the vendor (which we do via integration following completion of a 'Verify Access Card' photo task in the onboarding checklist)

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