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New User login issues

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edited Dec 12, 2022 8:46PM in Narrative Reporting 5 comments

Summary: New reporting director joined the organization, and my NR admin provided the admin role to a new user. Somehow, he can't be able to log in.


Content (required): SSO implemented across all the applications including Hyperion NR.


Version (include the version you are using, if applicable):

Latest version.

Code Snippet (add any code snippets that support your topic, if applicable):

The user getting the below errors during the login system. Can someone guide us if there are any steps we are missing here?


Regards,

Sarath

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