New User login issues
Summary: New reporting director joined the organization, and my NR admin provided the admin role to a new user. Somehow, he can't be able to log in.
Content (required): SSO implemented across all the applications including Hyperion NR.
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
The user getting the below errors during the login system. Can someone guide us if there are any steps we are missing here?