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Email Body not bursting correctly (22C) — Cloud Customer Connect
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Email Body not bursting correctly (22C)

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Hi

Since we went live with the 22C patch, notifications burst from OTBI are not including anything in the body of the email sent to recipients, except the first word. There is a HTML attachment with the body containing all of the text but this is confusing for employees, pre 22C this worked perfectly.

The default format is set to HTML but does anyone know of any changes in 22C that could have caused this issue? It also does not effect all notifications sent out, some will appear correctly.

Thanks,

Joe

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