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Unable to trigger notification to agent when SR has been assigned

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in Human Resources

Summary:

Trigger notification to agent when SR has been assigned

Content (required):

Object Workflow has been created with the following condition with event point as 'When a record is updated' and attached the email template. However, the email notification is not trigger to agent when SR has been assigned. Could someone please share your inputs on how to trigger the notification to agent when SR has been assigned?

if(isAttributeChanged('AssigneeResourceId'))

return true;

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

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