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SLA Rule to Derive Segment Value from DFFs based on Balancing Segment Value — Cloud Customer Connect
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SLA Rule to Derive Segment Value from DFFs based on Balancing Segment Value

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Summary:

I am attempting to build an SLA rule to derive a segment value from two separate attributes based on the company segment. In our Fixed Asset module, we have location key flexfields that are used to track asset locations. We have recently deployed a segment to also track location in our account combinations across all modules. Currently, we have two separate company codes in our balancing segment. On our asset locations, I've enabled two DFFs to store segment values to be used for each company code.

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The rule I am trying to create would derive the segment value from ATTRIBUTE1 if balancing segment = Company 1 OR derive the segment value from ATTRIBUTE2 is balancing segment = Company 2. I cannot find a source under the FA account rules which would allow me to derive the balancing segment value and map that to ATTRIBUTE1 or ATTRIBUTE2.

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