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Send email and bell notification once Service request is updated and resolved

in Human Capital Management 4 comments

Summary:

When a Service request is updated(moved from New to any other status), need to trigger email/bell notification to the User and the Agent

Content (required):

The content should be like

SR# with Subject(title) has been resolved

If anyone has the groovy script for this, it would be helpful

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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