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Qualification Absence Plan Rolling Backwards — Cloud Customer Connect
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Qualification Absence Plan Rolling Backwards

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Summary:

Created a qualification absence plan which is rolling backwards for 365 days for up to 480 hours. Only the most recent absence is being included when entering absence.

Content (required):

Example absences entered:

  1. 320 hours
  2. 80 hours

When the first absence is entered the qualified entitlements shows as 320 hours. However, upon entering the additional 80 hours absence the balance is updated to 80 hours.

Version (include the version you are using, if applicable):

22 D

Code Snippet (add any code snippets that support your topic, if applicable):

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