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There was a problem evaluating the plan matrix. (ANC-3405067)

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Summary:

Dear Team,

There was a problem evaluating the plan matrix. (ANC-3405067)

Inform your absence administrator that an error occurred while evaluating the matrix. Plan Annual_Leave. Effective date 11-Feb-2021. Person Margeaux Tydings. Matrix error Person.Grade of type VO attribute not found.

We are facing this above error only for one employee. I have checked for other employees and the accruals balances are getting calculated properly.

So, I think there is no issue in the matrix. But I'm not understanding what is the link in the date mentioned in the error 11-Feb-2021 to this person.

Could you please help me in resolving this error for that employee only.

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