Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Delete Conversation Message in HCM Help Desk
Summary:
Delete Conversation Message in HCM Help Desk
Content (required):
There is a privilege 'Delete Conversation Message' for Next Gen Help Desk Agent role. However, I am unable to find this delete option in the HCM Help Desk page. Could anyone please share your inputs how and where to find an option to delete any conversation within Help Desk request?
Version (include the version you are using, if applicable):
22D
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0