FSM import for SLA Rules
Summary:
We have used FSM to import SLA configurations from one instance to another. Some of the Account Rules where we have defined a value got translated to ID during the FSM process.
The Value defined in Source instance is “Expenditure Type” = 7184, FSM has imported the ID equivalent of Expenditure Type 7184 which is "Expenditure Type" = 300000002493922.
Is this an expected behavior to import IDs instead of values. By doing so, SLA Account Rules would fail.
Is there a way to overcome this inconsistency?
Content (required):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0