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Unaccounted Billing Events — Cloud Customer Connect
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Unaccounted Billing Events

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Summary:

We have loaded some billing events using FBDI. Revenue has been recognized against these events and when we ran create accounting, it had accounting errors that violates CVR or some accounts has been disabled. Now we are not able to delete these events since these are already accounted and even if reverse them, the same accounting issue would be there in the reversed events as well. What is the intended design and how can we fix the accounting in these scenarios?

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