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Not able to user few serial numbers for any sales order transactions

Received Response


Business not able to use few serial numbers for any inventory and shipping transactions.

when we verified from manage reservations and picks tasks , but not able to create any reservations with respective to item associated with that lot and serial numbers.

Further we have verified Lot is active and no expiration date and there is active material status control and serials numbers are in resides in stores.

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Version (include the version you are using, if applicable): R13 23A release

Code Snippet (add any code snippets that support your topic, if applicable):

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