Increase in reports of courses not completing properly in 23A
Summary:
I'm still trying to troubleshoot this issue. I've seen a marked increase in people calling to say they completed training, but the LMS did not record the completion. Indeed, I see activities where it says 5/5 are done and the person still shows in progress. And I see recorded passing scores with the user still in progress. This seems to be happening on multiple courses and I am trying to troubleshoot each one individually.
To resolve I go to manage activities, then save and close (making no actual changes). The activity completion then records. It seems to be related to 23A, but I'm not sure if I have a rash of incorrectly created SCORM files or something is actually wrong in Oracle Learn, or even if I just have a bunch of users doing something wrong. Is anyone else seeing this?