What's new in Customer Journeys?

Connect and learn more! ×
Updating substitution variables via REST API broke with 23.03 update — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Updating substitution variables via REST API broke with 23.03 update

Received Response
313
Views
32
Comments
edited Mar 7, 2023 7:10PM in Planning 32 comments

Summary:

In performing regression testing, I am having trouble using the REST API to update substitution variables. The rule results in a null pointer exception.

Content (required):

I am running a rule in Planning that updates substitution variables in FCC. The code currently works in production but does not work in test on the 23.03 update. We use defined Connections (Tools -> Connections) for this. See below for the connection setup and code. I have confirmed that it is pulling the correct application name, api version, etc. and that the credentials defined in the Connection Details are correct. This still works in production but may not work once 23.03 is applied to production.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!