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Sync discrepancy between local repos and cloud repos

Received Response
edited Aug 23, 2018 7:10AM in Content Management 4 comments


Files are still shown in the local repos that were moved/deleted on cloud repos


Can you clarify a sync issue.  Scenario as follows:

  • files uploaded by another user (ie, not me) to folder under "Documents" on cloud repository. 
  • those files were then automatically sync'd down to my local repository on Windows via the desktop app.  All good so far.
  • those files were then moved (or deleted) by original user on the cloud repos

I would have expected my local repository to then reflect that, ie, the files would removed from my local repos, or at least placed in a "trash" or similar.  But they are not - they *remain* in my local repos.  The files get the "double arrow" icon saying they are "syncing" but they clearly are not (because they are no longer in the cloud repos).  This status never changes. Moreover, my repos says "Sync is up to date" so I don't really have any feedback or knowledge that my local repos is no longer reflective of the cloud source.


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