You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Ability to link help desk request tickets in Next Gen

Received Response


Does the Next Gen HR Help Desk tool have any capability to link a previously closed service request? I know there is the ability to link knowledge articles but have not seen anything around linking other service requests so curious if anyone knows if this is possible.

Content (required):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!