Touchpoints survey results not visible for My Team > Touchpoints dashboard

Summary:

The line manager cannot see any input at Pulse score comparison region and the Employees tab gives that message: The selected survey doesn't apply to this team

Content (required):

We've done with all the required setup steps: 1- Created the touchpoints pulse survey 2-Create the Checklist 3- Assigned journey to survey 4- Completed the pulse survey for some of the directs.

Version (include the version you are using, if applicable):

23A (11.13.23.01.0)

Code Snippet (add any code snippets that support your topic, if applicable):

N/A