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Facing issue in creation of new tile under Personal Information

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Summary:

I am facing a challenge which I am mentioning below and in addition, added the document as well.


I am creating a quick action under Personal Information, however new tile is not getting created under Personal Information. But if a duplicate an existing quick action, say Personal details under Personal information and rename the duplicate one and provide a static URL, the tile is appearing but on clicking the same, it is not getting re-directed to teh static URL provided.


Have you faced such issue and how was it resolved.

Content (required):

I am facing a challenge which I am mentioning below and in addition, added the document as well.

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