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Absence Accrual FF not calling correct accrual balance when employee requests leave

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Issue with Absence Accrual Matrix Formula not calling the correct accrual balance when the employee requests leave

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We have found that when some part time employees request leave, this is changing their accrual and therefore their balance. The accrual is corrected when admin run the accrual for the plan. Oracle support have said there is an issue with the FF not calling the correct accrual when the employee requests leave. I have attached the FF below. Is anybody able to offer any pointers in what might be causing this and how we can fix it. Thanks in advance for any help :)

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