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Query about DX4C Care Experience, churn propensity indicator and Offer Recommendations

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Summary:

How and where can we find the ways to test/implement these features

Content (required):

I saw two new features introduced in DX4C Care Experience, namely

1. Churn propensity indicator

2.Offer Recommendations

But I couldn't figure out a way to test or implement these features, Please let me know the steps to test these features or if there is any documentation I can refer to for the same.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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