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Reversed Receipts Report displays nil, entered amount and 0 accounted amount

Received Response
edited Apr 6, 2023 2:25PM in Receivables & Collections 4 comments


The Reversed Receipts Report shows blank values for all transactions under the "receipt entered amount" column and 0 under the "receipt accounted amount" column.

When opening specific transactions we can see that the transaction has an entered and accounted amounts.

What is causing the discrepancy between the report and system transactions?

NOTE: what does "GL Date" refer to in Oracle Support ticket - Receipt Register Is Showing Zero Amount For Reversed Receipts (Doc ID 2086827.1)

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