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The identifier already exists. Try again with a different national identifier. (PER-1532484)

edited Apr 6, 2023 2:34PM in Human Capital Management 10 comments

Summary:

I need to add the National Identifier for a pending worker record.

Country: Canada

It keeps giving below error message

Error: The identifier already exists. Try again with a different national identifier. (PER-1532484)

Content (required):

I tried to update it with different below formats.

****-****-****

xxxxxxxxx

**** **** ****

Followed below note but didn't work.

Customer RecommendedFusion Global HR: Entering a SSN without Dashes does not Trigger the Error: PER-1532484: Try again with a different national identifier (Doc ID 2807069.1)

Note : This number is with an expiration date. There is no any duplicate record matching with this record in the system.


Version (include the version you are using, if applicable):

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