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Sales order lines goes back to Scheduled and hold applied while creating a revision

in Order Management 2 comments

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Hi,


We are creating sales orders by integrating from a different system. Internal sales order created and line was in Awaiting shipping. Revision created and Qty updated. In the new revision ISO line goes back to "Scheduled". Further hold applied automatically .

Hold name : Hold For Change Request

This hold doesn't get release even after waiting couple of days. Further line should be in "Awaiting shipping" status. Not Scheduled. Can someone assist on the same. Due to this issue we are unable to create revisions


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