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    Error in time card in case of overnight shift

    edited Jul 5, 2018 2:15PM in Workforce Management 9 comments

    Summary

    Error in time card when worker is assigned overnight shift

    Content

    Has anyone faced the below issue with overnight shift?

    When worker is assigned to this overnight schedule, and time is entered in time card (such as ​Start time : 04:00 PM, ​Stop time: 01:00 AM), then on clicking 'next' in time card, an error pops out saying "The provided reporting time type is invalid"

    Work Shift : 4:00 PM to 1:00 AM

    Pattern : 7 days - Start day 1 and end day 6.

    In layout set: We have checked 'Allow time spanning overnight'

    This issue does not occur in case of other normal single day shift/schedules

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