Hi All, I want to understand the various scenarios applicable for Reversal/Void.
Below is what I have consolidated based on my understanding, can someone please share there inputs/doc on reversal/void:
1) Employee overpayment/underpayment/wrong account/not eligible for payout is identified before amount is credit in Employee Bank Account. Client will ask Manual stop @ Bank to stop the payment.
Applicable for Cheque as well Direct Deposit. For overpayment/underpayment, new payment will have to be run in offcyle run, so GL, Cash Management are updated.
For wrong address on cheque or lost cheque, only void would be needed. Need to reissue a payment.
2) Employee not eligible for payment is identified after amount is credited. Full Reversal is needed either through include or exclude in Pay. For exclude in Pay , manual correction @ Gl and Cash Management.