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Processing imported card transactions for inactive employees — Cloud Customer Connect
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Processing imported card transactions for inactive employees

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edited Apr 28, 2023 2:42PM in Payables, Payments & Cash Management 4 comments

Summary:

We have an issue with processing imported card transactions for inactive employees, where the date of the transaction is after the employee inactive date.

Content (required):

We have an issue with processing imported card transactions for inactive employees, where the date of the transaction is after the employee inactive date. The most common scenario is where a refund is received after an employee is made inactive for a purchase made pre-inactive date. At the point of claim submission (by a delegate) error reads :-

The person assignment isn't active as of the expenditure item date in the human resources application. (PJC-2220548)

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