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Is there a feature to update back in the HCM approval information(Name of Approver)using the Comment — Cloud Customer Connect
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Is there a feature to update back in the HCM approval information(Name of Approver)using the Comment

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edited Jun 8, 2023 6:52AM in Integration

Summary:

Is there a feature to update back in the HCM approval information(Name of Approver)using the Comment section

Content (required):

We are in process of Sending Actionable Notifications through Email to perform Approval/Rejection with Service Now Applications.

We know that we can send Email to external applications from HCM application. 

-Once we send email notification to external applications(only one email ID), Multiple approvers may receive it to approve from service now applications.

- Now currently we are looking for a feature to update back in the HCM approval information (Name of Approver) using the Comments sections of the response email?”

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