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Options to Handle "Charge account can't be generated for distribution" (POR-2010280) in friendly way

in Self Service Procurement 5 comments

Summary:

We have an account rule that stipulates certain account rollups must have one of the CoA segments (Location) populated. The rule is valid and wanted. When we map default GL accounts in this rollup to the default account of certain Purchasing Categories, the end-user will receive the POR-2010280 error if they try to Save/Submit the requisition without updating the Charge account on related req lines.

The problem is that the error message is not easily understood by the end-user AND the default account is wiped out when they attempt to modify the charge account.

What options are available to modify the POR-2010280 message to be more specific or KEEP the default GL account in the charge account (it blanks out that segment) while still requiring the user to add in the needed segments required by the account rule?

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