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Can we have a Certification course renewal based on another Refresher course

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edited May 17, 2023 12:43PM in Learning 2 comments

Summary:

The customer have Certification Courses which expires in 2 years. Now as part of the renewal of the Certificate, the Learner needs to complete a Refresher Course which is different from the original course.

Can anybody encountered such a scenario and what might be the possble solution for this?

Content (required):

The challenge is automate the process, so that an automatic assignment gets created for the learner prior to the expiry of the Certificate using Renewal rules

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):

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