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Request for Information Notification disappears in the Things to Finish

edited Jun 4, 2024 5:36AM in Reporting and Analytics for ERP 3 comments

Summary:

Request for Information Notification disappears in the Things to Finish

Content (required):

Hi,

We have an issue where the PR approver request for information. Once it is routed to the user and the user opens the notification. It seems to disappear from the Things to Finish- Assigned to Me section even though the user has not really submitted the requested information. Is there any way to retain the notification in Things to Finish-Assigned to Me when the user has not submitted the requested information?

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