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Doc 2179631.1 30 Character Limitation in BU Insufficient to set Default Template by BU

Received Response
edited May 26, 2023 6:01PM in Receivables & Collections 2 comments


The configuration to default customer templates by BU is limited to 30 characters. This is insufficient for our needs. How do we set defaults for BUs with more than 30 characters where other BUs have the same initial 30 characters but those default templates should not apply.

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We have multiple BUs that extend beyond 30 characters. This limitation doesn't exist in the Print Receivables Transactions scheduled process selection of the BU value. We have multiple BUs with the same initial 30 characters that need different default templates. How can we set up default templates to apply to only one of those BUs whose name exceeds 30 characters but the first 30 characters match other BUs that should not have the configuration apply?

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