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Position Synchronization does not trigger for the Suspended assignments — Cloud Customer Connect
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Position Synchronization does not trigger for the Suspended assignments

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I'll give that example to explain the situation.

  • This is retail sector, we have Stores A and B,
  • We have Employee-1 "E1" assigned to Position-A "PA" at store "A" and Direct reports for this position are DR-A1, DR-A2, they're all reporting to "E1"
  • We have Position-B "PB" at store "B", and Direct reports for this position are DR-B1, DR-B2, there's no current incumbent for "PB"
  • According to the position hierarchy, the parent position for both "PA" and "PB" is "PP"
  • Since there's no current incumbent for "PB", DR-B1, DR-B2 are all currently reporting to "PP"

What we do is;

  • we start a temporary assignment for E1, from "PA" to "PB". Thus E1's assignment for PA is being Suspended, E1's new temporary assignment for PB is crated with Active Status.

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