Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Billing Event - Contract Line Hard LImit

I created an event for $50,001.00 with a Contract with a Contract Line hard limit of $50,000.00. When I generated invoicing, my invoice was only for $50,000.00 which I expected. I wasn't able to find an exception in Manage Invoice Exceptions. I went to Manage Events and there was a yellow icon warning but when I clicked on it, it did not indicate what the exception was.

Furthermore, the invoice event is showing Fully Invoiced which I did not expect. So I'm unsure of:

  1. How to manage event based exceptions
  2. why the event shows fully invoiced when $1 is still not billed.

Thank you!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!