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23C - SHIFTS AND WORK PATTERNS FOR WORKFORCE SCHEDULING

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edited Jun 10, 2023 10:21AM in Workforce Management 18 comments

Hi, I'm looking for some clarity on this feature in the 23C release notes:


Currently we assign Work Schedules to users via the Work Schedule Assignments quick action. These Work Schedules are made up of "Work Workday Patterns", which are in turn made up of "Work Shifts".


From the release notes it looks like there's going to be a new type of Work Pattern (as opposed to Work Schedule) which we can assign directly to an assignment, this correct? There is also mention of an app called "Schedules" and a quick action called "Work Patterns", just to confirm these are going to be new screens users can access?

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