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Resolve Exception > Time Entry Exception > Allow Exception Not Working

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edited Sep 7, 2023 2:53PM in Workforce Management 2 comments


Resolve Exception > Time Entry Exception > Allow Exception Not Working

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Hello All,

I will appreciate your support in the following issue:

The employee has punched-in on 04-Apr and 05-Apr after the grace period (=15 min) at 08:16 AM and 08:31 AM, as a result 2 warnings are generated on the time card. However, when the HR specialist tries to allow to the exceptions on the Resolve Exception UI, it re-appears. Any idea why ?

In previous versions, the employee could not submit the time card with similar warnings and HR was able to allow the exceptions. But in 23B, the employee can submit the time card with similar warnings

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