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Can I do an RMA using Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping

in Order Management 3 comments

Summary:

Oracle has introduced the "Reduce Inventory When a Sales Order Doesn't Require Picking or Shipping" feature a while back. In short, in this Sales Order type, we define what items are going to be reduced from inventory by giving the subinventory, locator (lot/serial if applicable) and Oracle will pause orchestration, send records in Inventory Interface, issue out using Direct Sales Order Issue, and then orchestration resumes to billing.

The question is, if we are receiving returns or swaps, can the same feature be used for Return items. Has anyone tried to create an orchestration using this method?


thanks.

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