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User is not able to view balances in a reconciliation within the ARCS application

Received Response


A user is assigned to a reconciliation, has the "User" role, but is not able to view balances within a particular reconciliation. This is only occurring with this particular user.

Content (required):

The navigation path for this is as follows: ARCS -> Reconciliations -> Update Period & search for particular reconciliation. All balances on this page are blank. What could be the cause of this?

Version (include the version you are using, if applicable):

Enterprise Performance Management Enterprise Cloud - Account Reconciliation 23.05.70

Code Snippet (add any code snippets that support your topic, if applicable):

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