When we reassign an account to different collector - tasks do not move
We are implementing advanced collection and noticing that when we reassign an account - to a different collector , strategy tasks do NOT MOVE to the new collector - they keep showing the old collector's name in assigned to field.
When we reached out to Oracle they suggested a very manual, costly and unwieldy way of having to change strategy one by one on each account to reflect the new collector.
Surely there's a better way - right ?
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