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BPM escalation: is it possible to have separate email for escalations — Cloud Customer Connect

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BPM escalation: is it possible to have separate email for escalations

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Jun 19, 2023 12:03PM in Workforce Management 1 comment

Summary:

BPM escalation: is it possible to have separate email for escalations, to make it easy to identify in case of escalations?

we need to use it for 'Individual Compensation Plan' notification. Task name: VariableAllocationTask

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