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Could we make it "Advanced search" by default. — Cloud Customer Connect
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Could we make it "Advanced search" by default.

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edited Jun 22, 2023 8:28AM in Workforce Management 1 comment

Summary:

Hi Team,

I wanted to know if it could be possible, The current search functionality for the "Assignment change" option in the Quick Action section for our client group. Currently, when we click on "Assignment change, we are taken to a search page with the option to click on "Advanced search.

However, our team frequently uses the advanced search feature and it would save us time if the advanced search page could be set as the default option when clicking on "Assignment change" instead of the regular search page. Please see the below screenshot .

Kindly let me know if it's possible.

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