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How to Capture Quality Inspection Failure for the RMA Order (on Sales order UI) ?

Received Response


There is business requirement to capture quality Results of the receipt for the RMA order.

Business Requirement :

  1. RMA Order Created with line type Receive and Credit Only- Order Status Awaiting Receiving
  2. Receipt is created for the RMA Order - Order Status is Received
  3. If Quality Inspection Pass - Order Status should be As Inspection Completed/other
  4. If Quality inspection Failed - Order Status should be As Inspection Failed

Now As per standard RMA process, only Awaiting Receiving status is available then it change to Received/Delivered (Once Receipt & Delivery/Put Away Completed).

Here in this case, how we can capture inspection details also on the RMA order ?

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