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Can we create RMA in Oracle Cloud from external system with asset details provided

in Order Management 2 comments

Summary:

Can we create RMA in Oracle Cloud from external system with asset details provided

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Can we create RMA in Oracle Cloud from external system with asset details provided.

We have a scenario where the order was shipped from oracle cloud and it was interfaced to Install Base. Install base has the asset details created. But we want to create the RMA for the install base asset from external system.

I see that the below details are available in create order soap payload. Can we use this?

<ord:AssetTransactionDetail>

           <ord:AssetIdentifier>?</ord:AssetIdentifier>

           <ord:AssetNumber>?</ord:AssetNumber>

           <ord:AssetQuantity unitCode="?">?</ord:AssetQuantity>

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