CPQ Refreshes - best practices question
I have found a document that tells me what to do for a CPQ refresh but would like some guidelines re best practices on when to do it.
I am working in an environment where CX and CPQ are joined by OSC. We are will be receiving an upgrade to Oracle CX (23C according to the business) and they would like to refresh CPQ as well as CX prior to the refresh. In previous shops we never refreshed CPQ just on the basis of a minor release for CX. Is this considered best practice? The processes I've worked with previously have just carried on with creating new quotes after upgrades to CX and archived the existing ones. I do understand being cautious but more so for major releases