Terminated Employee still on roster one month after termination (post 23B) as Not Started

Summary:

We have an employee who was terminated on June 2, 2023 and continues to show on roster as of July 19th as Not Started. We have implemented the below (runs weekly) to have all Terminated employees withdrawn. Yet the learner continues to show as Not Started.

Content (required):

23B Release Notes (implemented):

AUTOMATE WITHDRAWAL OF LEARNERS WITH TERMINATED EMPLOYMENT 

You can now automate the removal of learning assignments, recommendations, and learning item access for employees whose employment was terminated. Use the new Update Learning Assignment Statuses to Deleted or Withdrawn for Learners Whose Employment Was Terminated background process. Previously you had to do removals manually.