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"To Buy Side Shipments" is not working if added as External URL in custom menu in OTM

Summary:

Our requirement is to provide a dedicated screen option for "Recurring Processes" and "To Buy Side Shipments" to the custom menu. However, the Recurring Processes option is working fine but "To Buy Side Shipments" gives us an error message. Screenshot attached.

Content (required):

Our requirement is to provide a dedicated screen option for "Recurring Processes" and "To Buy Side Shipments" to the custom menu. However, the Recurring Processes option is working fine but "To Buy Side Shipments" gives us an error message.

Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

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