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Auto Recon Method "Balance is 0" does not work as desired for "Balance Comparison Type of accounts" — Cloud Customer Connect
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Auto Recon Method "Balance is 0" does not work as desired for "Balance Comparison Type of accounts"

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edited Aug 20, 2018 12:43PM in Account Reconciliation 5 comments

Summary

Auto Recon Method "Balance is 0" for "Balance Comparison Type of accounts"

Content

Hello folks,

I was testing with Auto Recon Method "Balance is 0" for "Balance Comparison Type of accounts". The way I interpret this auto recon method is auto close the recon if the Balance is 0 both for the source and sub system. When I chose this method for a balance comparison profile and test the feature by keeping a 0 (zero) balance in the source system and keeping a balance e.g. 10 dollars to the subsystem, the rule is only checking for a "0" balance to its source system and auto closing the recon.

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