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Release 18A - Blank News Feed Homepage in Mobile Browser - Workaround — Cloud Customer Connect
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Release 18A - Blank News Feed Homepage in Mobile Browser - Workaround

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edited Aug 20, 2018 7:51PM in Human Resources 3 comments

Summary

18A News Feed Home page layout - Workaround steps to loading the home page in a mobile browser

Content

In 18A, if using the new News Feed home page layout, the news feed homepage will be blank when accessing HCM Cloud using a mobile browser.This is fixed in 18B. As a workaround to manually load the home page correctly:

1.     Go to https://instance_name in mobile browser (ie. Safari or Chrome).

2.     Tap and hold the Refresh button in the URL bar.

3.     Select Request Desktop Site.

This will reload as the desktop version home page layout. This process only needs to be completed once.

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