You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Help me explain why this is a bad idea.

in Eloqua 8 comments

I am making a case to get our contact volume for Eloqua upgraded. I'm getting pushback because of the expense, but I am certain this is hindering us in ways I don't yet understand. I'm hoping you fine folks can help me explain to my stakeholders why purging our contact database every night is not a good practice. Here's the deal:

I inherited an instance of Eloqua (we have two) that has a contact volume limit that's hundreds of thousands lower than our total number of contacts housed in Salesforce. Therefore, if a contact in Eloqua is not currently in an active Salesforce campaign, that contact is purged from Eloqua in a nightly process. If the contact is later added to an active campaign in Salesforce, that contact is added back into Eloqua during the nightly process.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!