Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Synchronize defaults causing incorrect calculation of Benefits — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Synchronize defaults causing incorrect calculation of Benefits

Received Response
15
Views
3
Comments
edited Aug 22, 2018 9:46AM in Planning 3 comments

Summary

Synchronize defaults causing incorrect calculation of Benefits

Content

Hi ,

We have enabled the employee and job level granularity.

We have defined the Benefits by job and Union code.

Some of the jobs codes are not associated with all the benefits and hence not setup in defaults.

Example , an employee belonging to Job code1 and Union Code1 has Benefits2 and Benefits3 but does not avail Benefit1.

Hence, the setup in defaults is

Job Code1--> Union Code1-->Benefits2

Job Code1--> Union Code1-->Benefits3

When we execute the Synchronize defaults rule, it assigns the smartlist value Benefit2 with the account OWP_Benefit1 and smartlist Benefit3 with OWP_Benefit2.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!